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Update Existing Subscribers ( 60 ) |
Common Questions |
| What types of attachments are allowed? |
| Most every type of file is allowed with the exception of potentially harmful executable files: exe, bat, vbs, com, reg... |
| Can I add/remove email addresses to receive emails? |
| Yes, in the To: field, you can type in the addresses you want to receive the email. Be sure to enter a semi-colon (;) after each address. Any changes you make to the To: field will only be valid for the current email being sent. To make the entries permanent, you need to use Insert New Subscriber or Update Existing Subscribers |
| Why does my email keep failing with "Combined file size was exceeded"? |
| The total size of your email with attachments was to large to be sent. Either reduce the size of your email/attachments, consider sending the email in parts or send a link to the document on your site where it is uploaded. |
| What are my email limitations? |
| There are 2 limitations on the number of emails that can be sent from a single email address: Limited to 5000 per month and 300 per day. If more than 300 emails are sent in a day, the remaining emails are queued to be delivered the following day. If the 5000 per month is exceeded, the remaining emails are dropped. If you think you are going to exceed either of these limits, please contact support at Support@RRRImaging.com |
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